Research-based public sector consultancy and monitoring secures authorities and others access to research-based knowledge to support their decisions and administration. It covers tasks completed at the direct request of public authorities, private organisations and companies.
The quality management system guarantees high-quality services by ensuring quality in the individual steps in the process, and it can also be used as external documentation for quality assurance in public sector consultancy provided by Technical Sciences.
The quality management system consists of 17 procedures and a number of ppendices with different templates.
The procedures are based on the blue arrow below.
You can find the following in a print-friendly pdf here.
All tasks related to research-based academic consultancy are covered, i.e.
All tasks must go through the relevant centre unit, regardless of origin.
All the relevant competencies must be involved – the right team must be set up.
A project plan must be completed, as a minimum for assignments requiring more than 1 month FTE (full-time equivalent).
The project manager is responsible for performance of a consultancy task.
The collaboration partner/subcontractor must meet the academic and professional requirements for performance of the task
A collaboration agreement must be signed
The project manager is responsible for ensuring compliance with the agreement.
The project manager is responsible for an annual evaluation of the subcontractors and collaboration partners used.
The product is published at the same time as submission to the requisitioner.
If the requisitioner wants to see a draft product (memo or report) before publication, this must be agreed in advance, and there are limits to what the requisitioner can comment on.
What is important to include in the product?